7:45am - 6:00pm

Customer Reviews and Ratings

Here at Aries Car Rental, we take great pride in our work and are extremely committed to building lasting relationships. We value your patronage and forever strive to deliver the best possible customer service. We welcome any feedback that you may have, so we can continuously improve our car hire service to you.

Below are some of the feedback left by our customers after using our service. These are genuine feedback received from Google local and other independent sources. If you would like to leave a review here for others to see, please donโ€™t hesitate to contact us on (08) 9325 4110.

sera tokona
sera tokona
23:04 17 Dec 21
Really great business Hassell free and kind. Nick was great and made the process straddles
Joshua Schwellnus
Joshua Schwellnus
02:34 23 Jul 21
Friendly staff, clean new cars and reasonably priced. Highly recommend.
Jacky Stark
Jacky Stark
11:56 23 May 21
Very efficient and helpful. No problems when I wanted to return the car early.
Aaron Sturgess
Aaron Sturgess
12:39 09 May 21
Thembie Moyo
Thembie Moyo
12:01 12 Feb 21
Best car rental ever. Have used them twice now and they never disappoint. They are cheap,reliable and will always accommodate you. Will use then again.
John Pownall
John Pownall
10:18 11 Jan 20
GAIA 0711
GAIA 0711
18:04 04 Nov 19
Friendly services....Quick response after online bookings.When pick up the car, it is clean and good condition.
Jasmand Ng
Jasmand Ng
14:09 17 Sep 19
Richy P
Richy P
07:23 21 Jan 19
Cheap and reliable car rental service. I hired a Nissan X Trail for the family to go down south for a couple of days and it was a great hassle free service with a brand new vehicle that had less than 5,000kms on the odometer and it was cheaper than the quote for a similar vehicle from any where else including Hertz, Thrifty and Bayswater.
put fyda
put fyda
23:20 11 Nov 24
We had a great and good experience rent car with this company in WA.All process smooth and car given is in good condition and their customer service is excellent.Fast response via WhatsApp when I've needed.They're also very understanding when I want to extend another a day rent that car and the process so much easy and I'm totally highly recommend to use this. Definitely will rent with them again if I come again to WA.Thank you Aries car rental East Perth team office for your great service.
Mike Wightman
Mike Wightman
03:25 10 Nov 24
Good value for money; friendly and helpful staff. Canโ€™t fault them at all, m
Lacey Richmond
Lacey Richmond
11:50 04 Nov 24
Aries saved the day when a pre-booked car with one of the major companies fell through just an hour before I was due to board the 6 hour flight from Brisbane. I was stressed and Sue was incredibly kind and helpful.The car was perfectly clean, pick up and drop off was smooth and when I accidentally left a parcel in the car, they agreed to post it to me. Highly recommend!
Mark Walsh
Mark Walsh
03:35 31 Oct 24
Quiet possibly the best car rental business I have ever dealt with. Highly Highly recommende it. Fast,professional, and so kind to pick my up from the airport. Rock star service. Thanks so much. See you soon.
Tommy Petersen
Tommy Petersen
11:14 30 Oct 24
I love this car rental company. I used 3 in Australia. This is the best one. They are so relaxed and patient. We got a car that was q bit used but still new. When I say used i mean it had usage marks. So I was not really worried about insurrance when returning. Airport shuttle was personal and fast. But I really can't stress enough how nice ir was tp use aries due to the very relaxed approach. They were also extremely patient with me in prebooking. Thank you
seen aku
seen aku
03:23 27 Oct 24
Bagussss
Chelsea Su
Chelsea Su
08:30 21 Oct 24
very good service, nice staff and good car maintenance
sze mun chan
sze mun chan
08:30 21 Oct 24
Recommended car hire company.
Bryan O'Loughlan
Bryan O'Loughlan
01:37 14 Oct 24
Cars from Aries are in good quality, well priced and wonderful service from the staff.I would thoroughly recommend renting a vehicle from them when you are next in Perth
Steve Hargreaves
Steve Hargreaves
01:57 06 Oct 24
Handy city centre location, good cars and friendly staff.
Mahen Sen
Mahen Sen
00:44 21 Sep 24
They are significantly more affordable than the competition, yet their customer service and the condition of their cars are exceptional
Firiman Rahman
Firiman Rahman
17:32 16 Sep 24
We had a goood experience renting from Aries Car rental. We got a 12 seater Commuter.. big and spacious .. we rent it from the city and return it at Kewdale.. 5 mins drive from the Airport and since it was during office hours, we had a free airport transfer back to the terminal.. will rent again from Them when I am in perth!
Siti Noorizan Mohd Noor
Siti Noorizan Mohd Noor
19:22 21 Aug 24
Rating: โ˜…โ˜…โ˜…โ˜…โ˜… (5/5)We had an excellent experience renting a 12 seater vehicle! The van was in perfect conditionโ€”clean, spacious, and well-maintained. It comfortably accommodated our entire group, making our Perth trip smooth and enjoyable.The rental process was straightforward, and the customer service was outstanding. I highly recommend this rental service to anyone needing a reliable and spacious vehicle for a large group. I will definitely use their services again in the future!
Keato Ed
Keato Ed
13:41 18 Aug 24
Jack HM Wong
Jack HM Wong
09:51 28 Jul 24
I had a decent experience from renting a car for three days from this company. They were patient enough to give me different quotations before I made the decision..The registration process is easy and the paperwork was done pretty quickly..Thanks Aries Car Rental, East Perth.
YIM SAU CHING JOANNE
YIM SAU CHING JOANNE
15:26 10 Jul 24
No hidden cost and great service! I had bank issue in receiving the refund of deposit on the day of returning the car. I dealt with the bank back in my home country which delayed fixing the issue. After telling them the bank issue, they IMMEDIATELY refund to my other bank account. More efficient than the bank! Bonus - they open at 7am, perfect to return car for morning departure.
dwi wahyuni
dwi wahyuni
02:29 11 Jun 24
Very fast and efficient Car rental . Price is very competitive and the car is what was promised. Clean and smooth ride. Taking and handing over was fast and smooth. Will definitely use this rental company when I am in Perth again. Thanks.
Jesslyn Seet
Jesslyn Seet
05:20 08 Jun 24
Whenever I need to rent a car, Aries car rental is my go to. Competitive price and most importantly, fantastic customer service from Nick. His patience and lovely demeanour makes everything a breeze. Very happy with the service every time.
Alex Ho
Alex Ho
11:31 14 May 24
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Michele O'Sullivan
Michele O'Sullivan
09:51 10 May 24
I was very impressed with the service and value. The staff were really pleasant, helpful and efficient. I would highly recommend Aries car rental.
Adn Nabil
Adn Nabil
02:05 09 May 24
Fantastic service by Aries Perth team. Fast response on WhatsApp. Car is in very well condition. I even extended a day of rental, arrangement via phone, and everything is hassle-free.
Karen Hayhurst
Karen Hayhurst
04:05 05 May 24
Rented two cars while over in Perth as we swapped to smaller car once friends went home. They were very flexible and explained the hire agreement thoroughly. Competitive prices with different options depending on km need. Hired from East Perth. Airport Kewdale office drop off with shuttle worked well. Bond returned immediately. Highly recommend.
Dave Chung
Dave Chung
13:54 19 Apr 24
Rent it for family trip from Malaysia. Very efficient and good service. Very reasonable price and no hidden cost. Car in very good condition. Highly recommended and will rent from them again on next visit to Perth.
siewlian yaw
siewlian yaw
06:37 10 Apr 24
We always rent a vehicle from Aries Car Rental when we visit Perth. The staff are very responsive and veryefficient. Charges are reasonable too. Car return is so simple and easy with their 'key drop' procedure and bond refund is so fast. Tqsm.
Moses Vetroblu
Moses Vetroblu
05:10 23 Feb 24
Friendly, honest service with a team that was willing to go above and beyond. Vehicle was impressively clean when collected and everyone we interacted with was super friendly. Thank you!
Lynus Martin
Lynus Martin
08:21 31 Dec 23
Christopher Sim
Christopher Sim
03:01 26 Dec 23
I rented a car last year. Service and car was great. The lovely lad even lent me a cable so that I can connect to my hp for Android Auto. Highly recommended
Patrick Chung
Patrick Chung
06:29 19 Dec 23
I booked online for a sedan with airport transfer to their office at Kewdale. Nic attended to me and provided good driving tips for me. Due to a change in plan, I decided to extend my rental and completed the paperwork and payment at their CBD office. I left in a rush and forgot my driver license, but the lady managed to reach me to return it. Many thanks for helping me. All the other staff were also very helpful; Ian and the ladies whom I did not manage to get their names both at Kewdale and downtown CBD locations. The car was fine throughout my 10 days rental and overall it was a great drive and stay in Perth. Will rent from them again should I visit Perth again.
Osvaldo Giovanni
Osvaldo Giovanni
12:45 10 Dec 23
I rented a SUV for my family coming over to town. A very affordable and convenient service. The website is very easy to go through as well.Would definitely use their services again next.
Daniel Montilla
Daniel Montilla
06:22 14 Nov 23
Good prices, well trained staff, recomended
Deewas Devkota
Deewas Devkota
03:03 29 Oct 23
Took a car for 3 days, the person at the counter was really awesome as he let me keep the car the previous day of the booking and initiated the booking from the previous day without charging it. the worst part was the payment, without carrying the card, they wanted to look at the card and store the data, I do not know how secure their networks are.. Also while settling the amount, they have limited knowledge about the different cards . After giving back the car, the lady kept asking for the same card which I presented for paying the refund.. but she had little knowledge that the card number appears different if apple pay is used... but any ways overall experience was good. try to train your employees for smoother experience... and hope I can use my prepaid card next time!
Char Khu
Char Khu
01:56 19 Oct 23
Thank you Aries for sponsoring us with the use of 12-seater vans to transport our youth group kids to the Youth Alive event!We had a blast 💥Would highly recommend for anyone looking to rent vehicles.
Lara King
Lara King
18:43 17 Oct 23
Aries car rental is quality , caring of clients and understanding. Prices are good and cars are greatly looked after. I enjoyed hiring car if them and seeing friendly faces each time I go there. Definitely recommended. Every aspect staff is just so lovely cars are very new clean. You will be surprised and happy driving their vehicle. 5+ stars
Man LI
Man LI
10:13 09 Oct 23
Kami bertujuh sewa mobil selama 3 hari dan extend lagi untuk 1 hari. Di karenakan untuk sewa 1 hari saja lebih mahal akhirnya tambah menjadi 2 hari. Kami ambil paket full risk, sehingga aman. Mobilnya bersih, bagus. Karena kami tinggalnya di condotel mantra on hay yang terletak di seberang persewaan mobil ini jadi menghemat untuk parkir kalau malam. Pelayanan ramah.
Kathy Bull
Kathy Bull
01:46 16 Sep 23
Excellent customer service! Fast and efficient pick up and drop off. Highly recommend
Joshua Soeng
Joshua Soeng
04:27 24 Aug 23
Cuvesh Dorasamy
Cuvesh Dorasamy
00:30 26 Jul 23
I've been a long-term customer and the experience has always been professional. Anthony from their Customer Service team is absolutely fantastic! His willingness to accommodate changes and going the extra mile to ensure that I have the best deal is second to none. The overall customer experience I have received this far from Anthony is primarily the reason I have been, and will continue to be a client. Thank you for all your efforts, much appreciated!
Geoffrey Francis
Geoffrey Francis
09:29 26 Apr 23
Superb service.There was a mix up over the time of our booking, which was entirely due to a misunderstanding on our part. The staff were very understanding and accommodated us.The car was excellent, the charge reasonable, and on returning the car our deposit was promptly refunded.Recommended.
Laura Henderson
Laura Henderson
04:50 23 Apr 23
Anthony made everything so easy and simple for us, he was so polite and friendly. He is an asset to the company, Great service all round!
Swiss Chalet Sales
Swiss Chalet Sales
08:13 18 Apr 23
Excellent service. No refunds which is a bit of a shame when you break your foot inadvertently. Easy access to the East Perth depot, reliable vehicle, they answer emails and messages, so Thankyou!
Bo
Bo
05:42 11 Apr 23
We hired the 7-seater Mitsubishi Outlander for the family holiday trip and it was a lovely, wonderfully smooth and problem-free ride. The car is very new and nice to ride with. Staff Anthony especially at reception is really friendly and helpful at service, both at pick-up and drop-off. Thank you very much from me and my family and we will definitely use a rental car from Aries Car Rental East Perth again if we have another family road trip holiday opportunity in the near future ๐Ÿ™‚
Yen Shirley
Yen Shirley
12:01 23 Mar 23
Very good, prompt follow up service to e very client, as I was very desperate for not getting a car rental via many outlets, I just leave my email, and within the same day I got positive reply and get a good Kia hatchback from Aries! Well done and appreciated...Simon
Sani Aziz
Sani Aziz
02:04 18 Mar 23
kaye johnson
kaye johnson
11:52 06 Mar 23
Aries is the only car hire company in Perth currently that offer a Sharebox facility which is great for out of hours collection. We arrived Christmas Day and found the whole process to be very smooth. Canโ€™t speak highly enough of Aries. For price, availability and customer service 10/10! See you in 2024 !!
Azarul Fa
Azarul Fa
04:33 10 Oct 24
I would definitely recommend Aries Car rental! Online booking was easy and subsequent communications (and clarifications) can be made via the business whatapps which was convenient). Our flight was delayed so I provided constant update to them. They assured me that they will wait for me due to several delayed flights that day. They will pick you up from outside the airport terminal and bring them to their offsite offices where your car will be ready for you. They also have an office in CBD which I took the offer to park my car there and explore CBD on foot/using the bus (parking in the city can be very expansive!).Only thing, I noticed the bond taken using my credit card was "charged" instead of "pre-authorised" as what some hotels would do. Thus, at the end of the rental, they will then reverse those charges leading to some differential in your local currencies if your credit card is not in AUD. Other that, I highly recommend Aries!
yao zhong
yao zhong
13:37 30 Sep 24
Rented a Renault Koleos for a 10 day trip. Collection was fuss free and the vehicle is well maintained and clean. Best of all, you can park in their East Perth Branch for free! Saved me tons of parking fees!Good service and reasonable rates. Will definitely rent from Aries again in the future.
Vivian Zhang
Vivian Zhang
09:25 19 Jul 24
Very easy to deal with, staff very friendly and professional. Car very new and clean, Was very quick drop off to airport. With Aries, you will never regret.
von
von
14:01 11 Jul 24
great team excellent car.strongly recommended
STEF Lee
STEF Lee
10:20 16 Jun 24
ไป–ไปฌๅ‹ๅ–„ๅ›žๅคๅฟซใ€‚ไปทๆ ผ็›ธๅฎœ๏ผŒๆœ€้‡่ฆๆ˜ฏ- ่ฝฆๆ˜ฏๆ–ฐ็š„ๅผบๆŽจ
Sharifah Ibrahim
Sharifah Ibrahim
21:45 07 Jun 24
Efficient and good service. Just wait at zone L or M at Perth airport for them to pick us to their office. Clear explanation. Bond was released immediately upon car return. Booked kia cerato with mileage of 70+km.
Ahfatha
Ahfatha
13:50 26 May 24
Friendly and reliable car rental. Rented KIA Carnival (Kewdale outlet) which was equipped with Adaptive Cruise Control which helps alot if you are driving long distance. Drove down to Margaret River and ended the trip back at Perth. Ride was comfortable and stableWill definitely rent from them again!
Dave Chung
Dave Chung
05:43 20 Apr 24
Efficient and good service, reasonable price without hidden cost
Russell Teagle
Russell Teagle
06:58 03 Mar 24
The Aries Car Rental team is fantastic, I have found their service to be personal, accomodating and flexible. Their vehicles are late model, immaculate and cheap. I highly recommend them.
Adriana Samanez
Adriana Samanez
00:52 10 Nov 23
We hired a car from Aries to discover Perth and Margaret River and it was great! The booking was straightforward, no surprise charges and the staff was always available and helpful. Definitely recommend and would book again.Hereโ€™s an aerial photo from our trip
Reen A
Reen A
10:21 18 Jun 23
It was a wonderful experience and a wonderful service from Nick and Ikmal. The car was super good Kia Cerato and good processing on documentations and explaination. Thank you Nick and Ikmal who did a shuttle for us during our arrival dan departure. Looking foward to be in Perth again in the future. Highly recommended.
Rooster Coburn
Rooster Coburn
06:59 16 May 23
I rented a Suzuki Baleno thru Aries Kewdale for 5 days in May 2023. The Kewdale depot is less than 10 minutes from the airport and cost about $17 in an Uber to get to. I utilised the after hours drop box pickup as I arrived after hours on Sunday evening. This process was easy with plenty of instructions provided.The car I hired was one of the older cars in their fleet (65000km) but was clean & tidy & absolutely fine to drive with all the latest features.The hire price was reasonable and after returning the car, my security bond was returned within two days.I'm happy to recommend Aries and would rent a car from them again when I'm next in Perth.
Gaye Howe
Gaye Howe
08:08 20 Feb 23
The staff at Aries were incredibly helpful from my first email enquiry about (including what size car I'd need - they could easily have bumped me up to a size I didn't need) to the moment I returned the car (at the time trying to figure out what to do when my flight was ancelled). Hands down, the best price, excellent vehicle, attention to customer service, fast receipt and return, prompt and easy shuttle service for airport. Honestly, could not recommend them highly enough and look forward to using them again as well as referring friends.
Zhenhe Song
Zhenhe Song
07:32 02 Oct 22
jpm
jpm
10:46 20 Sep 22
Aries was the 3rd and last car rental company that we had used on our Perth road trip. I usually lean towards established brands, but this time I decided to give them a try.Booking online was done easily enough. On the day I was due to collect the vehicle, I went to the wrong outlet (Don't make the same mistake as I did). By the time I reached Kewdale, I was seriously late. The staff was extremely helpful and accommodating which got me out of a sticky predicament.Our vehicle was quite new, and it had been cleaned inside and out. We took it around Perth downtown and drove as far South as Margaret River. It was spacious, comfortable and most surprisingly, easy to drive and quiet on the move. Not to mention the fuel economy was very good. My family loved it too.Returning the vehicle was as fuss free and quick as I could ever hope for. The security deposit was processed immediately as well. I got a nice ride back to the airport for my flight home. Apart from the airport shops, Aries was the last company I had contact with in Australia. I have to say, they left a very good impression and capped off this visit on a nice note. Thank you.
Brenton Wood
Brenton Wood
07:59 03 Aug 22
Aries staff were very easy to deal with and extremely helpful. They accommodated our late flight arrival by staying late to collect us from the airport. We would highly recommend and we would use them again. Excellent service.
Hansel Li
Hansel Li
01:35 03 Aug 22
Affordable car rental in Perth! My experience with Aries was enjoyable. The cars provided were clean and proper inspection was carried out before and after rental. The self-service option was a new experience and may be of an adventure to some but it is worth as the prices at Aries were much more affordable than renting from the airport.
Dave Goggin
Dave Goggin
13:20 12 Jun 22
Really easy process of car rental, great car provided for family for 10 day holiday and quick support on all our questions. Highly recommended.
Daynis Olman
Daynis Olman
07:53 24 May 22
5 stars. Rented car for $47 per day - what a bargain. They Picked me up from the airport in my car and dropped me back to the airport when i returned car. Little Suzuki Was new, clean and very fuel efficient. Thank you!
R
R
02:07 14 Apr 22
Excellent customer service. Car is clean. Highly recommended.
Danny Wieman
Danny Wieman
08:40 16 Mar 22
So good to find such fantastic and friendly service. Car clean, terms and conditions made clear, answers phone.... 5 stars from me. Perfect.
Brenda Njeri
Brenda Njeri
06:14 09 Nov 21
Fantastic experience, great customer service, not expensive like other car hire companies and no hidden costs. I will definitely be hiring from the again.
Paul Edwards
Paul Edwards
01:57 06 Aug 21
Nice blokes, good clean tidy cars. Not bad rates and it wasn't a stuff around on return. Definitely recommend them.
Jade Millenstead
Jade Millenstead
15:12 24 Apr 21
Fantastic customer service, Nick in particular was very helpful and friendly!! The Kia Cerato we rented was in great condition and the prices are very reasonable compared to other rental companies. We will definitely be using Aries for our return trip! 😊
mark damer
mark damer
01:18 18 Jul 20
I have been using Aries for years.Cars are like brand new & always on time.Staff are very friendly, helpful & understanding.
Joe Zhao
Joe Zhao
14:20 14 Dec 19
rent a 12 seater for our family trip, very nice crew with affordable price. Highly recommend.
Raymond Lim
Raymond Lim
01:22 21 Nov 19
Amazing service from a friendly staff! One of the cheapest in Perth with a wide range of vehicles. Highly recommendable!
Renee Attwood
Renee Attwood
00:11 18 Oct 19
Great to deal with and very well priced. Highly recommend!
Andrew Law
Andrew Law
01:50 18 Jul 19
Rented a car from Aries Kewdale on my visit to Perth on 5/07/2019 - 10/07/2019 as the price of the rental is considered as one of the cheapest and affordable in Perth. Service was great from the very first day during my online booking till the day of collection of car in Perth and the final day of returning the car.Reached Perth earlier than expected on my arrival and Aries took up the effort to pick me up earlier at the Airport even before their working hours start. The process of explaining and signing of the rental agreement at their company was pretty swift and explanation given on the rental agreement and the charges of the car rental was pretty clear without any hidden clauses. A bond of AUD 200 was also collected during the collection of the car.Rented a Kia Cerato Sedan during the visit and the car provided was pretty new with a mileage of only 8k+. Car was in a very good condition, clean and new. No complain towards the car.At the final day of my visit, returning of the car at Aries Kewdale was pretty easy. Checking of the car condition was carried out during the return of the car by the company and all is done. Bond is given back directly during drop off as the car was handed back to them in perfect condition with a full tank of petrol. Was then being transferred to the Airport for my departure by their representative.Overall the price, service and car condition is great. Thanks Aries Kewdale for the wonderful service given during my visit. And for sure i will be their repeat customer if i do visit Perth again in the future.
Lois Obrien
Lois Obrien
00:21 09 Mar 19
Had a great customer service experience here. After dropping the rental car back, I was having problems downloading an app on my phone, to get an Uber home. The young man at the front counter, offered to help, took my phone, and spent quite a bit of time trying. Eventually he downloaded the App on to his phone and organised the Uber for me. THANKYOU for helping me, Nicholas. I will always highly recommend Aries Car Rentals!
Phil Chia
Phil Chia
03:13 18 Aug 18
Great efficient service. Excellent vehicle. Good value for money.
Irene Effendy
Irene Effendy
14:29 14 Jul 18
fzlihsn
fzlihsn
12:34 11 Jun 18
Johanson Bong
Johanson Bong
03:00 08 May 18
Need return the rental vehicle early at 2.30am,they still manage to accommodates the odd hours,found out got dented in certain area of the vehicle when return.i had overlook when handover to me,professionally rectify the dent,come to my relief its previous dent not done by me,very helpful.
Azriah Aziz
Azriah Aziz
15:08 12 Apr 18
Nice car, friendly staff and affordable price.
Mohd Nasir Masroom
Mohd Nasir Masroom
14:18 13 Jan 18
Good service and friendly crew
Jeremy Chan
Jeremy Chan
12:22 14 Dec 17
Very friendly people and very good pricing.
aaz zaini
aaz zaini
15:14 28 Nov 17
Great service
A Don Bili Vit
A Don Bili Vit
16:52 19 Nov 17
can return rental car here and taxi to airport for a quite fair amount
Mark Berry
Mark Berry
00:29 10 Nov 17
The guys at Aries Kewdale are friendly and really efficient. The car was in good condition and I didnโ€™t have any problems. Pickup and drop off to the airport was quick and drama free. Thanks guys. I would recommend Aries to anyone. 👍🏼
shane norris
shane norris
01:07 02 Oct 17
Great